How long does it take for a return to arrive?
It can take up to 10 days (excluding weekends and bank holidays) from the day after your return has been collected for your parcel to be delivered back to our store and processed. The time it takes for the return to reach us depends on the country your order was delivered to.
All returns are subject to our return and exchange policy. Once our team has received your return we will send you an email. Please be advised that there may be a short delay from the time your return has delivered and when your return has been processed.
How long does a refund take?
A refund will be automatically be issued to the payment method you used to place your original order. This can take around 10 working days depending on your payment method. You will receive an email from our team when your return has been processed and refunded.
